Welcome to AGINCO GT. These Terms & Conditions govern your access and use of our website, products, and services. By using our services, you agree to comply with these terms. If you do not agree, please do not use our website or services.

1. Company Information

AGINCO GT (General Trading) is a registered business in Dubai, UAE, offering products and services in Paper, Chemicals, Food, and Solar Panels.

Registered Address:
Office 070-606, Dubai Al Nahda Al Wali, UAE
📞 +971 55 6654550 | 📧 info@agincogt.com

2. Compliance with Laws

• AGINCO GT operates in accordance with UAE laws and international trade regulations.
• Our services comply with local and international import/export restrictions and environmental and safety regulations where applicable.
• Users must comply with all applicable legal, tax, and business requirements when purchasing from AGINCO GT.

3. Product Safety & Handling

Chemicals & Industrial Products

• All chemical products comply with safety and environmental regulations.
• Buyers are responsible for proper handling, storage, and disposal as per MSDS (Material Safety Data Sheets) guidelines.
• Certain chemical products may require licensing, permits, or regulatory approvals before purchase.

Food Products

• All food items comply with UAE Food Safety Standards (Dubai Municipality regulations) and are sourced from licensed suppliers.
• Expiry dates and storage conditions must be followed as stated on product packaging.
• We are not responsible for misuse or improper storage leading to product spoilage.

Solar Panels & Energy Products

• Our solar products meet ISO safety and energy efficiency standards.
• Installation must be performed by licensed professionals to prevent electrical hazards.
• Warranty policies are outlined in the product documentation.

4. Orders, Payment & Shipping

• Order Acceptance: We reserve the right to accept or reject any order.
• Pricing & Taxes: Prices are subject to change; applicable VAT and import duties may be charged.
• Payment Methods: We accept bank transfers, credit cards, and approved payment gateways.
• Shipping & Delivery: Orders are shipped via trusted logistics providers, and delivery times may vary.
• International Orders: Customers are responsible for compliance with customs and import/export laws.

5. Returns, Refunds & Liability

• Returns: Defective or incorrect items may be returned within 7 days of receipt.
• Refunds: Approved refunds are processed within 14 business days.
• Product Liability: AGINCO GT is not responsible for damages caused by improper use, handling, or installation of any product.

6. Intellectual Property & Website Use

• Content Ownership: All website content, including text, images, logos, and trademarks, belongs to AGINCO GT.
• Prohibited Activities: Users must not engage in unauthorized copying, distribution, hacking, or misuse of website content.

7. Limitation of Liability

• AGINCO GT is not responsible for indirect, incidental, or consequential damages arising from the use of our products and services.
• We do not guarantee uninterrupted access to our website or services due to technical, regulatory, or external factors.

8. Governing Law & Dispute Resolution

• These Terms & Conditions are governed by UAE laws.
• Any disputes shall be resolved in Dubai courts.

For any concerns, please contact us at info@agincogt.com.